CONTACT US

Contact Us โ€“ vaultedKicks

Have a question before or after placing your order? Weโ€™re here to help (within reason).


๐Ÿ“ง Email Support

For all inquiries, email us at:
vaultedkicks@gmail.com

Please include your order number (if applicable) and a clear description of your question or issue.


๐Ÿ•’ Business Hours

Monday โ€“ Friday
10:00 AM โ€“ 6:00 PM (EST)
We aim to respond within 24โ€“48 business hours.


๐Ÿ”’ No Phone Support

To keep things organized and documented, we handle all communication exclusively via email.


โš ๏ธ Important Reminders

  • We do not offer returns or refunds โ€“ all sales are final.

  • Once your package is shipped and tracking is provided, it becomes the responsibility of the shipping carrier.

  • Please ensure your shipping info is accurate at checkoutโ€”we are not responsible for incorrect addresses.


Thanks for reaching out to vaultedKicksโ€”where rare heat gets laced and shipped.