CONTACT US

Contact Us – vaultedKicks

Have a question before or after placing your order? We’re here to help (within reason).


πŸ“§ Email Support

For all inquiries, email us at:
vaultedkicks@gmail.com

Please include your order number (if applicable) and a clear description of your question or issue.


πŸ•’ Business Hours

Monday – Friday
10:00 AM – 6:00 PM (EST)
We aim to respond within 24–48 business hours.


πŸ”’ No Phone Support

To keep things organized and documented, we handle all communication exclusively via email.


⚠️ Important Reminders

  • We do not offer returns or refunds – all sales are final.

  • Once your package is shipped and tracking is provided, it becomes the responsibility of the shipping carrier.

  • Please ensure your shipping info is accurate at checkoutβ€”we are not responsible for incorrect addresses.


Thanks for reaching out to vaultedKicksβ€”where rare heat gets laced and shipped.