CONTACT US
Contact Us β vaultedKicks
Have a question before or after placing your order? Weβre here to help (within reason).
π§ Email Support
For all inquiries, email us at:
vaultedkicks@gmail.com
Please include your order number (if applicable) and a clear description of your question or issue.
π Business Hours
Monday β Friday
10:00 AM β 6:00 PM (EST)
We aim to respond within 24β48 business hours.
π No Phone Support
To keep things organized and documented, we handle all communication exclusively via email.
β οΈ Important Reminders
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We do not offer returns or refunds β all sales are final.
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Once your package is shipped and tracking is provided, it becomes the responsibility of the shipping carrier.
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Please ensure your shipping info is accurate at checkoutβwe are not responsible for incorrect addresses.
Thanks for reaching out to vaultedKicksβwhere rare heat gets laced and shipped.